AR

Guest Service

Providing exceptional customer service and hospitality. Handling customer complaints and enhancing the overall dining experience.

(82)
9 Videos
Course Trainer

The Academy

Overview

The “Guest Service for Beginners” course introduces participants to the fundamentals of excellent customer service, including effective communication, empathy, and problem-solving skills. This training aims to enhance the overall guest experience and ensure customer satisfaction.

Course Content
Guest Service
Introduction Watch More
What is Guest Service Watch More
Understanding Guest Expectations Watch More
Effective Communication Watch More
Handling Guest Complaints (LAST Framework) Watch More
Customer Journey in Restaurant Operation Watch More
Enhancing the Customer Journey Watch More
Going the Extra Mile: Smart Tips for the Operations Team Watch More
Why Our Customers Keep Coming Back to Our Restaurant? Watch More
Subscriber ratings and reviews
4 months ago

Emad Hamdy

ممتاز
5 months ago

Chachimustak Gafurbhai

Great
6 months ago

أبو فهد الشّعوَري

ممتاز
6 months ago

Khalil Shaikh

wow amazing O
7 months ago

Ahmed Taha

Good and professional academy
7 months ago

MD waquar Yunus

Good
74 from Comments
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