Guest Service

Guest Service

Providing exceptional customer service and hospitality. Handling customer complaints and enhancing the overall dining experience.

(82)
9 Lessons
Course Trainer
Guest Service

The Academy

Overview

The “Guest Service for Beginners” course introduces participants to the fundamentals of excellent customer service, including effective communication, empathy, and problem-solving skills. This training aims to enhance the overall guest experience and ensure customer satisfaction.

Course Content
Guest Service
Introduction Watch
What is Guest Service Watch
Understanding Guest Expectations Watch
Effective Communication Watch
Handling Guest Complaints (LAST Framework) Watch
Customer Journey in Restaurant Operation Watch
Enhancing the Customer Journey Watch
Going the Extra Mile: Smart Tips for the Operations Team Watch
Why Our Customers Keep Coming Back to Our Restaurant? Watch
Subscriber ratings and reviews
Guest Service

Emad Hamdy

ممتاز
Guest Service

Chachimustak Gafurbhai

Great
Guest Service

أبو فهد الشّعوَري

ممتاز
Guest Service

Khalil Shaikh

wow amazing O
Guest Service

Rene Gomez

Very clear explaination 👍👍
Guest Service

Sagar Bhai

Good
75 from Comments

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